Logging On to Briefing.com

After selecting your desired content with the Platinum service, you will be presented with a login screen. Enter your username and password.

Saving Your Password

Briefing.com automatically saves your password so that you won't have to re-enter it each time you visit.

Note: For security purposes, do not choose this option if you are on a shared or public computer. Uncheck the box under the login fields if you do NOT want to save your password.

How to Log Out

We recommend that you exit your browser session by clicking on the Log Out button, located near the top just to the left of "Ticker Search".

This is a security feature designed for your protection and for maintaining your privacy when you are away from your computer. Also, Briefing.com restricts simultaneous logins whether you are an Individual or Corporate subscriber.

If you cannot successfully login, your Briefing.com system credential files or "Cookies" may be expired or could be corrupted. Try the four troubleshooting options below:

1.) Find and Delete Briefing.com cookies (Note: Choosing this option will erase your portfolio settings)

• Select Internet Options from the Tools menu.
  
  
  
  
• From the General Tab, within the Temporary Internet files area Click on the Settings button
  
  
  
  
• Within the resulting Settings window, click on the View Files button
  
  
  
  
• In the window that pops up select View > Arrange Icons > by Name. Also select Details from this drop-down list.
  
  
  
  
• Look for the cookies that say Cookie:your_name@www.briefing.com and/or Cookie:your_name@briefing.com.
  
  
• Right click these files and select Delete then under Are you sure you want to delete the selected Cookie(s)? click the Yes button.
  
  
  
  
• Close the Temporary Internet Files window and at your browser window, press OK to exit the Settings and Internet Options screens and log in to Briefing.com.

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2.) Clear All Saved Passwords in Your Browser.

This can be done from the Internet Options menu in Internet Explorer.

• Click Tools on the main menu of your browser and select Internet Options from the drop-down menu.
  
          
  
  

• Click the Content tab, then click the AutoComplete button within the Personal information section.
  
  
  
  
PLEASE BE AWARE THAT THE NEXT STEPS WILL ERASE ALL OF YOUR STORED PASSWORDS.
 
• Click the Clear Passwords button.
  
  
  
  
• Click OK in the dialog box that pops up asking "Clear all previously saved form passwords?"
  
  
  
  
• Press OK to exit the AutoComplete Settings and Internet Options screens. Close all of your open browser windows and login to Briefing.com.
     

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3.) Clear Your Browser's Cache

From the list below, please select the browser version and manufacturer (you can find your browser's version number in the Help menu, under About).

• Microsoft Internet Explorer

4.0+ Windows 5.0+ Windows 6.0+ Windows

5.0+ Macintosh

• Netscape Navigator/Communicator

4.0+ Windows 6.0+ Windows 7.0+ Windows

4.0+ Macintosh 6.0+ Macintosh 7.0+ Macintosh

• America Online (AOL)
  AOL 4.0+
  AOL 9.0

Company or product names are trademarks or registered trademarks of their respective companies.

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4.) Enabling cookies

For personalization and your convenience, cookies are required on Briefing.com. Find out how to enable cookies on your browser below:

• Internet Explorer 6.x

 
1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the Privacy tab, click Advanced.
3. Turn on Override automatic cookie handling.
4. Make sure First-party Cookies is set to Accept.
5. Click OK.
• Internet Explorer 5.x

 
1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the Security tab, make sure Internet zone is selected.
3. Click Custom Level.
4. Scroll down to Override Automatic Cookie Handling.
5. Make sure Accept Cookies is selected.
6. Click OK.
• Internet Explorer 4.x
   
  1. Click Advanced
  2. Scroll down to the yellow exclamation icon under Security and choose the Enable Cookies option.
  3. Click OK.
• Mozilla FireFox
   
  1. Open your FireFox browser.
  2. Select Tools, then Options.
  3. At Privacy Menu, select Cookies and make sure the checkmark is shown at Allow Sites to Set Cookies.
  4. Select Exceptions button, add www.briefing.com, select Allow and click on OK.
• AOL 4.0+ (For AOL 9.0 browser settings, click here.)
1. In AOL, on the Settings menu, click Preferences.
2. Under Organization click Internet Properties (www).
3. On the Privacy tab, click Advanced.
4. Turn on Override automatic cookie handling.
5. Make sure First-party Cookies is set to Accept.
6. Click OK.
• Netscape 7.x
   
  1. In Netscape, on the Edit menu, click Preferences.
  2. Click the arrow next to Privacy & Security, then select Cookies.
  3. Make sure Enable All Cookies is selected.
  4. Click OK.

• Netscape 6.x

 
1. In Netscape, on the Edit menu, click Preferences.
2. Expand the Advanced selection, and then click Cookies.
3. Make sure Enable All Cookies is set to Accept.
4. Click OK.
• Netscape 4.x

 
1. In Netscape, on the Edit menu, click Preferences.
2. Then click Advanced.
3. Make sure Accept All Cookies is selected.
4. Click OK.

If you have enabled your cookies and you are still not able to access Briefing.com's content, you may need to configure your firewall settings.